Refund and return policy – Fidels Clothings

Absolutely! Here’s a customer-friendly refund and return policy tailored for Fidel’s Clothings

Fidel’s Cannabis Refund and Return Policy

At Fidel’s Clothings we are committed to ensuring our customers are fully satisfied with their purchases. Our refund and return policy is designed to be as convenient and fair as possible. Please read the following policy carefully:

1. Eligibility for Returns
– You may return any product within 30 days of purchase for a full refund, no questions asked.
– Products must be in their original packaging, unopened, and unused to qualify for a return.
– We accept returns on both opened and unopened products, as long as they are in good condition.

2. Initiating a Return
– To initiate a return, please contact our customer support team at Customer Support info@fidelsclothings.com / 7182185533 within the 30-day return period.
– Provide your order number, product details, and a brief explanation for the return.
– Our customer support team will guide you through the return process and provide a prepaid return shipping label.

3. Return Conditions
– Returned products will be inspected upon receipt to verify their eligibility.
– Returns are only accepted if the products are in their original, unopened, and unused condition. Opened products must be in good condition.

4. Refunds and Exchanges
– Upon receipt and inspection of the returned products, refunds will be issued to the original payment method within 5 business days.
– Shipping and handling charges are refundable if the return is due to a defective product or an error by Fidel’s Clothings
– If you prefer an exchange, we will process it promptly once the returned product is received and inspected.

5. Defective or Incorrect Products
– If you receive a defective or incorrect product, please contact our customer support team immediately. We will arrange for a replacement or full refund at no additional cost to you.

6. Transparent Communication
– Our return and refund policy is clearly communicated on our website and at the point of sale to ensure all customers understand their rights and the process.

7. Excellent Customer Support
– Our dedicated customer support team is here to assist you with any return or refund inquiries. Please contact us at. Customer Support info@fidelsclthings.com. / +17182185533 prompt and helpful assistance.

Prohibited Returns
– Returns of cannabis products that have been tampered with, adulterated, or used for illicit purposes are strictly prohibited.
– Fidel’s Clothings reserves the right to refuse returns that violate local laws and regulations regarding the purchase and sale of cannabis products.

Thank you for choosing Fidel’s Clothings.We appreciate your business and strive to provide the best possible experience for our valued customers.

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